SUPPORT/TRAINING
Support & training made easy
Implementation advisory service
Our advisory services allow you to implement Sactona yourself. With Sactona training and our advice, many customers are already getting up and running at low cost. In order to respond to business management tasks that change day by day, having an internal team to operate and maintain your own systems is the shortest route to low-cost operation and maintenance.
Support category
Product support
We are fully prepared to support Sactona products. In addition to answering queries about Sactona, the Sactona Support Desk provides services e.g. Sactona FAQ, training kit, various installers and manuals. If you have any problems using Sactona, please feel free to contact us via email. Sactona is continually improving and adding features, and customers can take advantage of the latest enhanced features by updating the product.
Premium support
(Being prepared now)
Training
Training videos
When using Sactona, we have prepared a rich set of video training content, and you can learn how to use Sactona by watching videos.
In addition to “Basic Edition'” and “Practical Edition” that are in line with the training kit for practice, “Advanced Edition'” is used according to project requirements and “Tips Collection” introduces various useful features. You can choose the scope of study depending on your role and the range of features you will use.
Users who input forecast and budget data only use Excel and a browser, so no training is required.
Training kit
To promote understanding of the basic, practical, and advanced training, we also provide the Training kit (self-study materials) that can be carried out in the form of exercises. In addition to training kits, we also provide user guides.
Case studies
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Panasonic Corporation
Sactona is used as the global performance management system "Eva-Net" that connects 600+ group companies around the world. -
Imaging Solutions Division, Fujifilm Corporation
What used to take two days to collect PSI from each country's sales bases and combine it into consolidated PSI can now be done in an instant. -
LIXIL Corporation
In just two months from the project kickoff, we were able to launch the FP&A system that is used all over the world. -
Kaneka Corporation
It is easy to use as it can be developed with no coding, so even non-IT associates can modify the format. It can flexibly respond to organizational changes and the consolidated aggregation processing time becomes much shorter than the old system resulting in significant improvements in work efficiency. -
Molding Machine Division, Japan Steel Works, Ltd.
The speed and accuracy of monthly budget and actual management operations have significantly improved. We also enjoy the secondary effects such as being able to manage daily forecasts and actual results and check provisional figures before finalization. -
Oriental Motor Co., Ltd.
The speed of aggregation work has been dramatically improved. -
Nissho Corporation
Automating collection and aggregation has value beyond just the workload reduction. Improved budget/forecast accuracy. Eliminated inefficiencies in data collection and aggregation. -
Monex Group, Inc.
Sactona is a simple system that eliminates futility in budget management. It has become easier to analyze which generates the reports with much improved quality. The accuracy of budgeting has also improved eliminating the need for double-checking. -
Trend Micro, Inc.
The brand image of Sactona that "it can help business with all it needs" has been realized firmly through the development and implementation processes. -
Toei Animation Co., Ltd.
For the business transformation to the high value-added and more productive operations we decided to introduce Sactona, an EPM application platform that reduces routine tasks and improves efficiency.
